Caritas International Journal of Public Administration and Business Management
Caritas International Journal of Public Administration and Business & Management (CIJPABM) is a peer-reviewed journal that publishes original research papers. It is published by the joint departments of Public Administration and Business Administration/Management, Caritas University Enugu. CIJPABM is currently published quarterly (January, April, July, and October). e-ISSN: . The journal is indexed by Crossref and Google Scholar.
Foreign Direct Investment Inflow and Household Consumption Nexus: an Evidence from Nigeria
Foreign direct investment (FDI) plays a significant role in economic development, particularly in emerging economies, especially in augmenting household incomes to boost consumption. However, statistics shows a fluctuating pattern of consumption expenditure over time, indicating its erratic nature in Nigeria leading to low standards of living. The study, therefore, empirically evaluates the impact between foreign direct investments on household consumption in Nigeria from 1981 to 2023. The annual secondary time series data were obtained from the Central Bank of Nigeria (CBN) and World Bank Indicators (WDI) database, 2023 editions. A semi-log-linear ARDL model which specified final consumption expenditure of households as a function of foreign direct investment inflow, inflation rate, official exchange rate, gross domestic product per capita and trade openness was formulated. The variables were tested for stationarity using the Augmented Dickey-Fuller Structural Break Unit root test and indicates that the variables were integrated between I(0) and I(1). The Bounds test for cointegration analysis shows evidence of long run relationship among the variables in the model. The Autoregressive Distributed Lag (ARDL) result indicates that all the time series variables were statistically insignificant in the short run except inflation rate and gross domestic product per capita and significant in the long run except trade openness. Granger causality result reveals that there is a significant unidirectional causal relationship running from HFCE↔GDPPCa between gross domestic product per capita and final consumption expenditure of households in Nigeria. Sequel to the findings, the study recommends, among others, that there is need for the government and relevant agencies to once again stimulate and encourage the investors’ confidence in the country, by assuring the security of lives and properties through the achievement of an uncompromised security and business environment in the productive sectors of manufacturing, agricultural, etc., in the country by ensuring adequate security measures capable of quelling the traumatic experiences orchestrated by farmers-herders clashes, kidnappings, armed robbery, etc., so as to achieve a high, rapid and sustained agricultural productivity, and hence sustained economic growth.
Copyright (c) 2024 Caritas International Journal of Public Administration and Business Management
Impact of Exchange Rate on Foreign Direct Investment in Nigeria: A Novel Dynamic ARDL Simulation Analysis
This study assessed the impact of exchange rates on foreign direct investment in Nigeria for the period 1981–2023, using dynamic ARDL simulation analysis. The lack of evidence, particularly in the Nigerian context, justifies the study. The study found that the real exchange rate has a significant negative impact on foreign direct investment in both the short and long run. It shows that exchange rate devaluation or depreciation encourages FDI inflow in Nigeria, while revaluation or appreciation discourages it. The simulation graphs indicate that a 5% negative change in the real exchange rate will increase foreign direct investment to about 10.2% in the long run and vice versa. It indicates that a 5% devaluation or depreciation of the real exchange rate in Nigeria will boost foreign direct investment inflows by more than 10% in the long run and vice versa. The Granger causality results revealed a unidirectional causal relationship between the real exchange rate and foreign direct investment, with the latter leading to the former. Based on the findings, the study advocates for caution in devaluing or depreciating the naira to attract more foreign direct investment inflows in Nigeria. The simulation results should serve as a guide for policymakers to avoid the damaging consequences of over-devaluation or depreciation of the naira.
Copyright (c) 2025 Caritas International Journal of Public Administration and Business Management
Revisiting Nigeria Bureaucracy In Era Of Industry 4.0: The Need For Synergy
This paper is titled Revisiting Nigeria Bureaucracy in Era of Industry 4.0: the need for synergy. The aim is to determine the benefits and challenges of fourth industrial revolution and the need for the government further adopt measures to embrace the new innovations. The paper argues that the survival of bureaucracy as the Fourth Industrial Revolution gains momentum requires modern technological governance which is regularized by new technologies. This is a library research and a descriptive approach is used, with literature as the object of analysis, namely journals, online news, and books. The stakeholder theory is adopted as the theoretical framework of the study. The paper found among others that as new technological devices tend to replace human labour, the future of public administration is threatened. In conclusion, the paper is of the opinion that as the digital debate rages on, Nigeria governments should follow suit and voice their concerns rather than simply letting developed states dictate the developmental path to them. The papers therefore recommends that government needs to conduct skills training initiatives to capacitate civil servants on the use of modern technology; and civil servants need to be ready to adapt to changes presented by the Fourth Industrial Revolution. It is also recommended that government bureaucracies should be able to integrate relevant stakeholders including private sector organization and map the way forward in terms of how the Fourth Industrial Revolution should be adopted and to what extent by both public and private sectors.
Implementation of Strategic Human Resource Management Policies and Labour Turnover in Nigeria organizations: A Study of Emenite Company Ltd, Enugu State
In this study, Implementation of Strategic Human Resource Management Policies and Labour Turnover in Nigeria Organisations: A Study of Emenite Company Limited, Emene, Enugu State, the researcher’s interest focused on finding the impact of some SHRM policies implementation on the rate of job turnover. Taro Yamene’s formula was used to draw the sample of approximately 116 respondents from the population of 168 employees in the study institution. The primary data were collected through the instrument of questionnaire and observation. The secondary data were sourced from textbooks, journals, magazines, newspapers, libraries and the internet. Likert Scale formula and z-test statistics were adopted in the data analyses and hypotheses testing. The result of the study reveals that the identified HR policies well implemented and vigorously practised results in extremely low rate of turnover in organisations as evident in the hypotheses tests. On the other hand, the reverse becomes the case (high rate of labour turnover) when those policies were poorly implemented as employees will leave the services of the company in droves. The study recommends as panacea to high rate of labour turnover that: (1) management of human resource in any organization should be a strategic issue; (2) organizations should embrace joint ownership programmes to provide employees opportunity for sense of belonging and retention; (3) organization should maintain a standard compensation or remuneration package above the industry standard to keep their employees; (4) organization should maintain a coherent appraisal systems for promotion, recognition and reward for high performing employees; and (5) maintain unbiased functioning grievance procedures for disciplinary measures and avoid preferential treatment and god-fatherism.
Effect Of e-Governance On Ict Skills Development In South East Nigeria (2015–2020)
The study was on effect of e-governance on ICT skills development in South East, Nigeria (2015–2020). The objective of study was to ascertain how e-governance affected ICT skills development in the Public service of South East Nigeria. The population of the study was 2004 with a sample size of 1908 determined by the use of Taro Yamane statistical formula. The study employed the descriptive survey research method. Primary and secondary sources were used to generate data which were analyzed by simple percentages and mean scores, while z-test was used for test of hypothesis. Presentation of data was by means of frequencies. The finding was that e-governance had significantly affected ICT skills development in South East, Nigeria. It was recommended that the governments of South East, Nigeria should engage permanent ICT skills trainers to ensure cheaper, consistent, regular training and retraining of public officials in ICT skills.
Impact Of Ict Base Training And Development On Employee Performance With Focus On Federal Health Institution In South East Nigeria
This study investigated Impact of ICT Base Training And Development On Employee Performance With Focus On Federal Health Institution In South East Nigeria. The study was carried out in three (3) selected Federal Tertiary Health Institutions in South East, Nigeria (Nnamdi Azikiwe University Teaching Hosp. Nnew; University of Nigeria Teaching Hospital, Enugu, Federal Teaching Hospital Abakaliki)., Specifically the study is designed to; ascertain the impact of online communities/collaboration on employee job satisfaction and engagement in Federal Tertiary institutions in Nnamdi Azikiwe University Teaching Hosp. Nnew; University of Nigeria Teaching Hospital, Enugu, Federal Teaching Hospital Abakaliki, determine the impact of online course and program on employee career development in Nnamdi Azikiwe University Teaching Hosp. Nnew; University of Nigeria Teaching Hospital, Enugu, Federal Teaching Hospital Abakaliki, examine the impact of video conferencing and virtual meeting in enhancing employee communication skills in Nnamdi Azikiwe University Teaching Hosp. Nnew; University of Nigeria Teaching Hospital, Enugu, Federal Teaching Hospital Abakaliki. The study adopted survey research design. Two thousand eight hundred and seventy six (84700) employees of the four selected Federal Tertiary Institutions served as the population for the Study. A sample of four hundred (400) respondents was drawn using Taro Yamane sampling techniques. A questionnaire developed by the researcher served as the instrument for data collection. Data gotten from the respondents were analyzed using simple percentage while chi-square was employed in testing the hypothesis at 0.05 level of significance. The findings of the study revealed that online communities/collaboration has significant positive impact on employee increased job satisfaction, online course and program has positive significant impact on employee career development, video conferencing and virtual meeting has positive significant impact in enhancing employees’ communication skills. Based on the findings, the following recommendations were made; the management of Federal Tertiary Health Institutions should liaise with necessary government authorities to ensure efficient provision of digital facilities that will aid the smooth integration of ICT based training and development., employees of Federal Tertiary Health Institutions in South East Nigeria should leverage on online training program in order to acquire new skills and advance their career development as the medium is more cost effect than the conventional training and development method, Federal Health tertiary institutions in South East should integrate and utilize ICT tools in their employee training and development so as to make them relevant in this age driven by computer technology
Employee Absenteeism and Performance of LGA in Enugu State from 2018-2024
This study examined employee absenteeism and performance of Local Government Area in Enugu State, the study used survey research design and it was carried out in Enugu North Local Government Area of Enugu State, specific objectives of the study include; to determine the extent absenteeism of local government employees has affected the output of the local governments in Enugu state, Nigeria., to examine the extent absenteeism of local government employees has affected the provision of social amenities by the local governments in Enugu state, Nigeria, to ascertain the extent absenteeism of local government employees has affected the provision of sanitation services in Enugu State, Nigeria. The population for the study comprised one hundred and seventy two (172) randomly selected from different offices in Enugu North Secretariat, while 120 respondents were sampled for the study using Taro Yamane sampling techniques.. The researcher made used of self designed questionnaire for data collection. Data collected from the respondents were analyzed using frequency table and simple percentage. For testing of the hypotheses the researcher employed chi-square as the statistical tool. The hypotheses were tested at 0.05 level of significance and 2 degree of freedom. The findings of the study revealed that; absenteeism of local government employees has adversely affected the output of the local government areas in Enugu State, the absenteeism of local government employees has negatively affected provision of educational services in local government areas in Enugu State, absenteeism has negative implication on sanitation services of the local government areas of Enugu State, and that absenteeism of local government employees has serious negative impact on the provision of social amenities in local government areas in Enugu State. From the findings the following recommendations were made; workplace attendance should be take serious in any of the government offices in Nigeria, and this will reduce the absenteeism in the workplace, employees should not be randomly approved to be absent from work and when it is inevitable, works should be properly designed to stopping/disrupting work flows, more control mechanisms such as the use external auditors should be introduced in the studied local government areas as this would help in checkmating embezzlements of funds in the studied local governments.
Fiscal Deficit and Public Debt Sustainability in Nigeria: A Macroeconomic Evaluation (2015 – 2024)
This study evaluates the macroeconomic relationship between fiscal deficit, government revenue, and public debt sustainability in Nigeria from 2015 to 2024. This study employs ex-post facto method which is an after the fact study. Nigeria's fiscal space has been strained by continued budget deficits, low tax-to-GDP ratios and the need to rely on fluctuating oil revenues, giving rise to significant debt sustainability issues. Autoregressive Distributed Lag (ARDL) model was used to analyze the data collected from the Central Bank of Nigeria, Debt Management Office, World Bank and IMF to capture the short and long run dynamic linkages. The empirical results show that the fiscal deficit has a positive but not significant short run effect on public debt (i.e., β = +1.2771 and p = 0.160), whereas the long run effect is very powerful (i.e., Ω= +2.6256), meaning that the structural impact of persistent deficit financing over time is large. On the other hand, public debt exhibits a very significant positive correlation with government revenue (β= +6.4928 and p = 0.003), which is similar to a long run multiplier of +13.3489. This counterintuitive positive linkage reflects a nominal scaling phenomenon that resulted from the inflation and aggressive exchange rate liberalizations, which resulted in the mechanical revaluation of foreign liabilities in the form of debt holdings together with nominal revenues. The author suggest fiscal discipline, diversification of revenue and stabilization of exchange rates as the correct policies to be followed to achieve debt sustainability.
Impacts Of Creativity And Innovation On Entrepreneurship In Enugu State University Of Science And Technology (Esut), Enugu Nigeria
This study sought to ascertain the impact of creativity and innovation on entrepreneurship in ESUT. The objectives of the study were to examine the role of creativity in enhancing entrepreneurial development and to analyze the impact of innovation on the success rate of entrepreneurial ventures initiated by traders, artisans, and business people in the ESUT community. Two research questions were formulated to guide the study. Related literature was reviewed under conceptual framework, theoretical framework and empirical studies. The study targeted a population of approximately 300 individuals within the Enugu State University of Science and Technology (ESUT) community, categorized into three main groups: traders, artisans, and business people.The target sample size was 200 participants, selected from the total population of 300.The primary data for this study was collected using a structured questionnaire administered to the selected participants. The questionnaire was closed-ended and utilized a Likert scale to measure respondents' perceptions of creativity, innovation, and their relationship to entrepreneurial activities. Using SPSS, Regression Analysis was utilized to assess the influence of creativity, innovation, and other predictor variables on entrepreneurial outcomes. The findings from results of data analyses showed that creativity has a positive impact on the entrepreneurial growth of traders, artisans, and business people within the ESUT community and innovation-related factors significantly impact the success of entrepreneurial ventures among traders, artisans, and business people. It was recommended among others that provide traders, artisans, and business people with resources and guidance for developing and implementing creative ideas.
Dynamics Of Employee Job Satisfaction And Public Sector Performance In Nigeria: The Way Forward
The study examined the dynamics of employee job satisfaction and public sector performance in Nigeria. The objectives of study include - to critically examine the dynamics of employee job satisfaction within Nigeria’s public sector, in order to identify the root causes; to evaluate the impact on organizational performance; to and recommend sustainable strategies for improving motivation, retention, and productivity. The study adopted the Herzberg’s Two-Factor Theory of Motivation; relied heavily on secondary data, and used the content method of data analysis to analyze the collected data. Based on the reviewed literature, the findings of the study revealed that the root causes of employee job satisfaction are from economic, organizational, and socio-political perspectives; that the root causes of employee job satisfaction have immense impact on public sector performance in Nigeria; and that these root causes requires adopting sustainable strategies that not only enhance motivation and retention but also improve overall productivity and institutional performance. The study, therefore, recommended among others the involvement of workers in policy formulation and operational planning can strengthen ownership, satisfaction, and performance outcomes.
Challenges Encountered By Residents Of Enugu North Lga In Using Facebook For Public Health Messaging During Covid-19
The study investigated the challenges encountered by residents of Enugu North LGA in using Facebook for public health messaging during Covid-19 Pandemic. The survey research design was used. The sample size of 273 was drawn from the population of 347,500. Multi-stage cluster sampling procedure was the technique used to carry out the study. The findings in the study shows that 77.9% of the respondents have been exposed to campaigns against Covid-19. Also, 91.5% are aware that Covid-19 can be transmitted from person to person. Also, 72.3% of the respondents believe that using Facebook for public health messaging is beneficial. However, Facebook was not the major source of information on Covid-19 for 54.6% of the respondents. This implies that respondents merely use information gotten here to augment the one from their major source of information on Covid-19. Based on the findings, the following recommendations were made; Enhance digital literacy programmes for the residents of Enugu-North: the outcome of this study shows that misinformation and unfiltered information from non-governmental or public health sources was a major threat to the adoption of Facebook for information on the Covid-19, the research recommends enlightenment of the target population on how to discern credible information from misinformation on Facebook. Hence, the local government authority LGA, should partner with local health organizations and educational institutions to conduct workshops and seminars on digital literacy and critical thinking. This will go to a great extent in increasing knowledge of residents to make informed decisions regarding COVID-19 and other health issues based on reliable information. Enhance Health Communication Strategies on Facebook: Create targeted health communication campaigns specifically tailored for residents of Enugu-North, focusing on local languages and cultural context to improve understanding and engagement. Use interactive and engaging content formats like live Questions and Answer (Q&A) sessions, info graphics, and short videos to convey critical information about COVID-19 prevention, symptoms, and treatment options on Facebook.
Role of Public Relations Practitioners in the Management of Federal Government Agencies in Nigeria (A Study of Southeast)
The focus of this study was to examine the role of public relations practitioners in the management of Nigeria Federal Agencies with particular reference to South-East. Major aim was to ascertain whether federal agencies have functional, and qualified public relations staff that contribute positively in the management of such agencies businesses. To achieve the desired aim of the study, the researchers opted for survey research method in order to drive the study. Study area was from South-East where population and sample size of 1,500 respondents were raised. Investigation showed that with over sixty federal agencies in Nigeria, effective operations of public relations practitioners are not noticed as chief executives of such agencies sideline PR units in the discharge of the agencies mandate. The study concludes that some Nigerian federal agencies are operating without functional public relations departments or units. Therefore, it recommends the intervention of the NIPR to make government at all levels to recognize the vital roles public relations plays in governance and fully incorporate qualified public relations staff in government business especially federal agencies in south-east.
The Role Of Treasury Single Account (TSA) in Fostering Financial Accountability and Discipline in Federal Universities in South East Nigeria
The thrust of this research study is to examine the role of treasury single account (TSA) in fostering financial accountability and discipline in Federal Universities in South East Nigeria. Specifically the study is designed to investigate the roles of TSA in transparent revenue collection in federal universities in South East Nigeria; ascertain the roles of TSA in equitable payment disbursement in Federal Universities in South East Nigeria. This study was carried out five federal universities in south East Nigeria (these include; University of Nigeria, Nsukka (UNN), Nnamdi Azikiwe University, Awka (UNIZIK), Federal University of Technology, Owerri (FUTO), Federal University Ndufu-Alike Ikwo (FUNAI), Alex Ekwueme Federal University, Ndufu-Alike Ikwo (AE-FUNAI), the study employed survey research design, 6,782 employees of the five federal universities in South East served as the population for the study. A sample size of 378 Respondents was drawn using Taro Yamane Sampling Techniques. The instrument for data collected is a structured questionnaire designed by the researcher; data elicited from the respondents were analyzed using simple percentage, while the hypotheses were at 0.05 level of significance using chi square statistical tool. The findings of the study revealed that TSA play positive significant role in transparent revenue collection; TSA has positive significant effect in equitable payment disbursement in Federal Universities in South East Nigeria. Based on the findings the following recommendations were made; the government and stakeholders should ensure strict adherence to TSA policy in Federal universities in order to foster financial accountability and discipline in Tertiary Institution, TSA should be used as an effective weapon against embezzlement of public fund by efficiently tracking down the institutions’ expenditures.
Opinion Of Practising Journalists In Enugu On Impact Of Citizen Journalism On Mainstream Media Practice In Nigeria
This study examined the opinions of practising journalists in Enugu on the impact of citizen journalism on mainstream media practice in Nigeria and found out they believe and acknowledge citizen journalism as the new face of modern journalism, a potent phenomenon birthed by new ICT technologies and the internet, and is unleashing tremendous challenges on the practice of journalism and the communication ecosystem in Nigeria. In carrying out the study, the survey research design with the questionnaire as its instrument of data collection, was utilized. The population of the study was two hundred and forty (240), and the researcher arrived at a sample size of one hundred and fifty (150) using the Taro Yamane sample size determination formula. This study was anchored on two theories: the Technological Determinism and the Democratic Participant Media Theories. Some of the findings are that citizen journalism has made significant and revolutionary impact on the mainstream media; that many citizen journalists in Nigeria are bereft of the requisite and relevant knowledge and understanding in information sourcing, gathering, gate-keeping and dissemination; and that mainstream journalists are concerned and fearful of the deleterious negative effects of citizen journalism with its attendant penchant to fake news. It concludes that citizen journalism comes with a lot of positives, faster than the mainstream media in breaking news, supplementing the job of the professionals and keeping them on their toes, hence helping to make their work better. The recommendations, based on the findings of the study, are that governments and communication experts should create and float enlightenment and training programmes for the citizen journalists in the country to invest in them the professional skills they lack; that governments create and enforce laws against fake news and unverified reports and that the mainstream media continue to partner with citizen journalists to engender mutually beneficial synergy and robust relationship that will enhance the practice of journalism in Nigeria.
Impact Of Facebook Advertisement On The Undergradute Admission Of Private Universities In South East Nigeria (a Study 0f Caritas University Students)
This study was aimed at ascertaining whether undergraduates private universities access advertisements on Facebook and whether such advertisements impacted on their choice of getting admission. The survey method was adopted while four research questions guided this study. Questionnaire and personal interview were the instruments for data collection while stratified random sampling technique was used to draw 380 respondents from the population using the percentage sampling method. For clarity purposes, data obtained was analysed using simple percentages and frequencies. Results of the analysis indicated that majority of the respondents access advertisements on Facebook and saw them as being targeted at them. The findings also revealed that there was no significant margin between those who patronize the university advertised on Facebook and those who do not, with 87% patronizing and 13% not patronizing. The study recommended that more concerted efforts should be paid on the part of advert agencies and advertisers to make the advertisements on Facebook more attractive and catchy as well as put all details needed to facilitate more patronage of the advertised product, such as University and admission.
The Role of Digital Financial Services in Promoting Financial Inclusion in Developing Economies Evidence from Nigeria
This study aims to investigate the role of digital financial services in promoting financial inclusion in developing economies evidence from Nigeria. Three research questions guided the study. The research design employed was descriptive research survey, and the population of the study was 400 while the sample size was the same because the population is manageable. The method of data collection was questionnaire which was distributed to the respondents and were returned accordingly. The study adopted descriptive statistics and simple linear regression as the econometric tools. The results of the study indicate a positive relationship between Digital Financial Services (DFS) and Financial Inclusion (FI) in Nigeria. This implies that 52% of the improvement in financial inclusion comes from the people using digital technology. Therefore, the research concludes that digital financial services (DFS) has positively affected financial inclusion in Nigeria by moving it forward. Thus, the study identifies some problems, such as poor internet connectivity, fraud, and fees that sting, but still, Digital Financial Services (DFS) remains the driver, helping more people access financial services. It was recommended that the government and stakeholders should enhance internet connectivity, electricity, and mobile network coverage to increase access to digital financial services.
Copyright (c) 2026 Caritas International Journal of Public Administration and Business Management
Unconventional Monetary Policy Tools and Macroeconomic Stability during Economic Shocks in Nigeria
This study aims to evaluate the unconventional monetary policy tools and macroeconomic stability during economic shocks in Nigeria. The study was guided by three research questions. The research design employed was ex post facto research design. Secondary data was used which was collected from International Monetary Fund (IMF), National Bureau of Statistics (NBS), Economic Data GDP and World bank websites. Multiple regression analysis was employed by the study using E-view software. The result indicates that the quantitative easing has a positive coefficient of 0.856 which means that as the unconventional monetary policy interventions are on the rise, the economic growth rate is likely to go up. The result also shows that the positive coefficient of quantitative easing is 3.941 that implies, as QE increases, there is a tremendous increase in the rate of inflation. Also, the finding reveals that the coefficient of quantitative easing is negative at -0.654 implying that the higher the level of unconventional interventions by the monetary policy, the lower the level of unemployment. In conclusion the results indicated that quantitative easing has a positive impact on the economic growth and important in decreasing unemployment but also plays a role in increasing inflation. As such, liquidity injections should be administered carefully by the policymakers to strike a balance between economic stimulation and price stability and sustainable macroeconomic performance. The study therefore recommends that the Central Bank of Nigeria needs to be keen to manage how it adopts the quantitative easing to avoid the situation of injecting liquidity in the economy and causing too much inflationary pressure in the economy.
Paperless Office Management And Its Effects On The Performance Of Non-Teaching Staff Of State-Owned Tertiary Institutions In Enugu State, Nigeria
This study examined paperless office management and its effects on the performance of non-teaching staff of state-owned tertiary institutions in Enugu State. The specific objectives include, to investigate the effect of electronic document management on operational efficiency in state-owned tertiary institutions in Enugu State and to determine the effect of workflow automation on record retrieval time in state-owned tertiary institutions in Enugu State, Nigeria. A survey research design was used. The population of the study was two thousand five hundred and eighty (2580). Three hundred and forty six (154) sample size was drawn using Taro-Yamani formula. Simple Random sampling technique was used. It was found that electronic documentation management had a positive effect on operational efficiency in State-owned tertiary institutions in Enugu State, Nigeria (t-value =5.991, cal value = 31.69) and workflow automation had a positive effect on record retrieval time in State-owned tertiary institutions in Enugu State, Nigeria (t-value = 5.991, cal value = 40.64). The study concluded that paperless office management had positive effect on performance of State-owned tertiary institutions in Enugu State, Nigeria. The study recommended clearly that government and regulatory bodies should provide support and incentives such as funding, technical assistance, and policy guidelines for state-owned tertiary institutions to adopt electronic documentation management. This support can help address the challenges and limitations faced by institutions in adopting digital solutions and ensure that they can fully realize the benefits of paperless office management.
Management Information System And Managerial Decision Making In Enugu State Ministry Of Education
This study investigated the role of Management Information Systems (MIS) in enhancing managerial decision-making within the Enugu State Ministry of Education. Specifically, the study assessed the extent of MIS implementation, evaluated its impact on decision quality, and identified challenges hindering effective adoption. A descriptive survey design was employed, targeting 450 managerial and administrative staff, with a sample size of 212 respondents selected using Taro Yamane’s formula and stratified random sampling. Data were collected through a structured questionnaire and analyzed using SPSS, employing both descriptive and inferential statistics, including correlation and regression analysis. Findings revealed that MIS is moderately to highly implemented in the Ministry and significantly improves managerial decision-making by enhancing accuracy, efficiency, and evidence-based planning. However, challenges such as inadequate ICT infrastructure, inconsistent data updating, and limited staff training constrain full utilization. The study concludes that effective adoption and integration of MIS are crucial for improving administrative efficiency, resource allocation, and policy formulation. Recommendations include expanding MIS integration across all departments and providing regular training to staff for optimal use of MIS tools.