Impact Of Ict Base Training And Development On Employee Performance With Focus On Federal Health Institution In South East Nigeria
Keywords:
ICT, Training, Development, Performance, Tertiary Health InstitutionsAbstract
This study investigated Impact of ICT Base Training And Development On Employee Performance With Focus On Federal Health Institution In South East Nigeria. The study was carried out in three (3) selected Federal Tertiary Health Institutions in South East, Nigeria (Nnamdi Azikiwe University Teaching Hosp. Nnew; University of Nigeria Teaching Hospital, Enugu, Federal Teaching Hospital Abakaliki)., Specifically the study is designed to; ascertain the impact of online communities/collaboration on employee job satisfaction and engagement in Federal Tertiary institutions in Nnamdi Azikiwe University Teaching Hosp. Nnew; University of Nigeria Teaching Hospital, Enugu, Federal Teaching Hospital Abakaliki, determine the impact of online course and program on employee career development in Nnamdi Azikiwe University Teaching Hosp. Nnew; University of Nigeria Teaching Hospital, Enugu, Federal Teaching Hospital Abakaliki, examine the impact of video conferencing and virtual meeting in enhancing employee communication skills in Nnamdi Azikiwe University Teaching Hosp. Nnew; University of Nigeria Teaching Hospital, Enugu, Federal Teaching Hospital Abakaliki. The study adopted survey research design. Two thousand eight hundred and seventy six (84700) employees of the four selected Federal Tertiary Institutions served as the population for the Study. A sample of four hundred (400) respondents was drawn using Taro Yamane sampling techniques. A questionnaire developed by the researcher served as the instrument for data collection. Data gotten from the respondents were analyzed using simple percentage while chi-square was employed in testing the hypothesis at 0.05 level of significance. The findings of the study revealed that online communities/collaboration has significant positive impact on employee increased job satisfaction, online course and program has positive significant impact on employee career development, video conferencing and virtual meeting has positive significant impact in enhancing employees’ communication skills. Based on the findings, the following recommendations were made; the management of Federal Tertiary Health Institutions should liaise with necessary government authorities to ensure efficient provision of digital facilities that will aid the smooth integration of ICT based training and development., employees of Federal Tertiary Health Institutions in South East Nigeria should leverage on online training program in order to acquire new skills and advance their career development as the medium is more cost effect than the conventional training and development method, Federal Health tertiary institutions in South East should integrate and utilize ICT tools in their employee training and development so as to make them relevant in this age driven by computer technology
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