The Effects of Job Satisfaction on Employees’ Performance (A Study of the National Orthopedic Hospital, Enugu)
Keywords:
Job Satisfaction, Job Performance, Employment, Hospital, Productivity, Wealth CreationAbstract
The purpose of this study is to investigate the effects of job satisfaction on employees’ performance with a focus on the National Orthopedic Hospital, Enugu. The population of the study was one hundred and seventy (170) comprising both the senior, junior and management staff of the hospital. The Taro Yameni’s formula was used to determine the sample size of the study which became one hundred and thirty-six (136). The instrument for data collection was the questionnaire which was validated by the corrections made on it by my supervisor which ensured its face and content validity. The reliability of the instrument was tested through the test-retest method and the result was consistent each time. The researcher personally administered the questionnaire to the respondents and collected them on the agreed date. The data collected was analyzed through percentages and the formulated hypotheses were tested with the chi-square (X2) statistical tool. The findings revealed that job satisfaction improves employees’ performance and organizational productivity. As a result of the findings, it was recommended that organizations including the National Orthopedic Hospital, Enugu should ensure employees’ welfare which will boost their morale and lead to their job satisfaction so as to continue to improve their performance.
References
Adeyemo, O. (2009). Personality psychology in the workplace. Washington DC, American Psychological Association. Pp 93 – 118.
Armstrong, I. I. (2006). Job satisfaction attitude surveys parts: Organization for Economics Cooperation and Development.
Armstrong, I. I. (2006). A Handbook of Human Resource Management Practice. Tenth Edition. Kogan, London: Kogan Page Publishing Co.
Arnold, O. (1985). The big five personality dimensions and job performance. A meta-analysis, Personal Psychology, 44, 1-26.
Asika, N. (1999). Research Methodology in the Behavioural Science. Lagos: Longman. Pp. 103-105.
Clen, L. H. (2008). Job satisfaction among Information System (IS) Personnel. Computers in human behaviour, 24, 105-111.
Cranny, C. S., Eugene, F. & Stone U. (2009). Job satisfaction, How people feel about their jobs and how it affects their performance. New York: Lexington Books.
Davis ,O. (2006). The Human Side of Organizations (8th ed.). New Jersey: Prentice Hall, Inc.
Olajide, S. (2006). Equity at work: an approach to gender neutral job evaluation. New Zealand: Aoteaora.
Ogunrin, O., Ogunrin I. & Akerele, O. (2007). Psychology of work behaviour (4th ed.). Belmont Wadsworth.
Porter, O. & Lawler, I. (1968). Organizational Behaviour and Personnel Psychology. Homewood II: Richard D. Irwin.
Ronan, O. (1970). Affecting Job satisfaction of Faculty Members of Bu-Ali Sina Univesity.
Stoner, O., Fournet, J. & Distelano, N. (1995). The Job evaluation handbook. A Guide to Achieving Equal Pay. London: Kogan Page.
Voydanoff, O. (1980). Pattern and growth in personality. New York: Holt, Rinehart and Winston.
Vroom, H. (1994). Administration – Students Handbook. Britain: Heinemann Educational Publishers.
UNPUBLISHED BOOKS
Harvard State Sports Council: Unpublished M.Ed Dissertation University of Ibadan, Ibadan.
Gregory, O. (1960). Job satisfaction of community college chairperson. Unpublished doctoral dissertation, Virginia Polytechnic and State University, Blacksburg, VA.
Yer, G. (2009). An evaluation of the staff development programme of Makerere University. Unpublished Masters Dissertation Makerere Univesity.
JOURNALS
Akintoye, I. (2000b). Equal pay for equal work. The role of job evaluation in an evolving social norm. Journal of Economic Issues. 34 (1), 1-19.
Banjoko, J. (1996). Explaining the pay disparity between women and men in similar jobs. International Journal of Sociology and Social Policy, 21 (8/9/10); 37-52.
Blair, M. (1964). Emotional labour in job evaluation: Redesigning Compensation Practices. Annals of the America Academy of Political and Social Science, 561:143-157.
Bochum, G. & Lyubomirsky, S. (2008). Put on a happy face: High morale can lift productivity. Nation and Restaurant News, 39(20), 8-10.
Bruce, O. & Walton, D. (2009). Post-doctoral researchers value structure training over pay survey says. Chronicle of Higher Education April, 51 (32), 21-28.
Centers, O. & Bugental, T. (1996). Correlates of job satisfaction: Some evidence from the national surveys. The Academy of Management Journal. 17(2), 373-375.
Clifford, G. (2008). Job satisfaction and gender why are women so happy at work? Labour Economics. 4 (4), 341-372.
Cranny, D., Smith, O. & Stone, D. (2009). Job satisfaction and gender: an expanded specification from the NLSY. International Journal of Manpower. 25(2), 211-238.
Davis, I. (2008). Perceived job attributes, job satisfaction and psychological distress: a comparison of working men and women. Human Relations (8th ed.), New Jersey: Prentice Hall, Inc.
Herzberg, K. (1966). Correlates of job satisfaction in school social. Social Work in Education. 19(1), 43-51.
Katz, O., Banjoko, J. & Stoner, O. (2005). Wage setting under Fordism: the rise of job evaluation and the ideology of equal pay. Review of Political Economy, 13 (4), 405-425.
Koys, D. I (2001). The effects of employee satisfaction, organizational, citizenship behaviour and turnover on organizational effectiveness. A unit-level, longitudinal study: Personnel Psychology. 54 (1), 101-114.
Laftadano, M, & Muchinsky, P. M. (2009). Job satisfaction and job performance: A Meta-Analysis Psychological Bulletin. 97(2), 251-273.
Luthan, I. (2008). Academic success among students at risk for school failure. Journal of Applied Psychology; 82, 221-234.
Olajide (2000). Job evaluation systems and pay grade structure: do they match? International Journal of Human Resource Management. 12(8): 1313-1324.
Sundak, B. (2003). Employee job satisfaction: An empirical assessment of marketing managers as an Occupationally Homogenous Group. Journal of Managerial Psychology. 10(2), 10-17.
Yuan Ting O. (1997). Avoidance achievement motivation: A personal goals analysis. Journal of Personality and Social Psychology. 73, 171-185.