Standardized Framework For Assessing The Impact Of Employee Training On Performance In Public Organizations In Nigeria: a Pragmatic Proposal

Abstract

The study examined a standardized framework for assessing the impact of employee training on performance in public organizations in Nigeria. In Nigeria, the importance of having a standardized framework for assessing the impact of employee training on performance in public organizations in Nigeria cannot be overemphasized. If performance in public organizations is below expectation after the training and development of employees of the organizations, then the existing training and development initiatives and programmes remain effective and efficient in promoting and sustaining organizational performance. The objectives of the study include - to evaluate the long-term impacts of various employee training types on public organizational performance in Nigeria, to collect and analyze employee feedback on past training programs to identify strengths and weaknesses from their perspectives, and to propose a standardized framework for assessing the impact of employee training on performance in the public organizations. The study adopted the Human Capital Theory, and the qualitative research design; relied heavily on secondary source of data, and analyzed the collected data via content method of data analysis. The findings of the study revealed that the long-term impacts of the training types (on-the-job training, off-the-job training, e-learning, mentorship programs) on organizational performance are constrained by funding constraints, lack of quality and relevance training initiatives and programs offered that do not meet the actual needs of employees or organizations; lack of robust systems for monitoring and evaluating the impact of training on performance. Also, that the methods employed to collect feedback from employees regarding training programs include - surveys and questionnaires, focus groups, interviews, and observations; and the proposed framework consists of five key components: training needs assessment, training implementation, immediate evaluation, long-term evaluation, and continuous Improvement. Based on this, the study recommended, among others, that the Federal Government and relevant agencies such as the Office of the Head of Civil Service of the Federation should establish policies that mandate standardized training assessments across all ministries, departments, and agencies (MDAs).